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The CND Planning Group consists of senior managers representing the core disciplines of the company. Their collective charge is to establish the key objectives for the organization and ensure execution as well as maintain our cultural cohesiveness.


John Heffner

President & CEO

Jan Arnold

Co-Founder

Jacquie Johnson

VP of North American
Sales

John Heffner
President & CEO

As company President and CEO, John's focus is defining and expanding CND's leadership role across all categories of the professional beauty industry.

John joined the company in 1997 as Vice President of Sales and Marketing. In January, 1999, he was promoted to General Manager. He then was named company President in March, 2000, and was appointed CEO in July, 2005.

John’s background includes high-level sales, trade marketing and operational duties in the beauty care division of Procter & Gamble, as well as playing key marketing, sales, and customer marketing roles at Unilever’s Chesebrough-Ponds.

John is currently a board member of the Professional Beauty Association (PBA) having served as Chairman in 2006/2007. In 2007, he was honored as the recipient of the "Spirit of Hope" Award presented by the City of hope, recognizing one industry professional for their exceptional personal, professional and philanthropic achievements.

John also serves on multiple boards and is an officer in the San Diego Chapter of YPO (Young Presidents Organization). In November of 2009, John was named a finalist in San Diego's most admired CEO's survey by the San Diego Business Journal.

Jan Arnold
Co-Founder

As Co-founder and Style Director, as well as the daughter of Dr. Stuart Nordstrom, the brilliant dentist and organic chemist whose discoveries and patents launched our company, Jan is the electrifyingly dynamic link between the worlds of professional nail beauty and international high fashion.

Since CND’s incorporation in 1979, Jan brings both powerful acumen as a brand engineer and a dynamic fashion sense to her many roles within the company. As a result, she has become one of beauty’s “Beautiful People”, topping the list of the handful of experts constantly sought out by the fashion as well as beauty press.

In turn, Jan has made CND an "A-Lister" on the world’s red carpets and runways, particularly in the exhilarating venue of New York Fashion Week, where her team preps thousands of custom-nails for top designers’ catwalk collections every couture season.

Jan is in year-round demand as a speaker on the beauty trade-show circuit, with a travel itinerary taking her from Des Moines to Dubai and beyond.

Jacquie Johnson
VP of North American Sales

As Vice President of North American Sales, Jacquie leads CND’s dynamic team of sales professionals and customer service representatives.

Jacquie entered the beauty industry as CND’s Vice President of Marketing in 2001. She led the marketing team in winning numerous industry awards, including global recognition from ReBrand 100 for the CND rebranding initiative. She was promoted to SVP of Marketing and Communication in 2007 and moved into her current sales role in 2009.

Jacquie’s professional experience includes sales and marketing leadership positions with Aetna US Healthcare and Prudential Insurance Company. 2010 is a year of innovation for CND, with Jacquie’s team focused on the goal of growing the size of the professional nail industry.


Kim Natale

VP of Marketing

Rhonda Benbo

VP Global Business
Development

Kim Natale
Vice President of Marketing

As Vice President of Marketing, Kim Natale oversees the team responsible for CND’s professional product categories, corporate branding and web and media strategies.

Kim joined CND’s marketing department in January, 2000. Initially, she managed all aspects of CND’s Spa Product category, then launched and managed the company’s innovative Spa Division through 2007.

Fluency in new media enabled her to reposition, strategize and implement the brand’s corporate website and online brand center. In 2007, Kim also played a critical role in launching CND’s dynamic rebranding initiative.

Her multidisciplinary work history includes expertise in market research for the health care industry, as well as marketing and customer service in the field of telecommunications.

Rhonda Benbo
VP Global Business Development

As Vice President of Global Business Development, Rhonda’s expertise shines in identifying and developing new domestic and international channels of business for CND.

Rhonda has been with the company since 1985, beginning as an educator in the Mid Western USA teaching technical workshops. In1988, she joined CND full-time as the Far West Regional Sales Manager. Her broad range of skills also embraced corporate training, public relations and copywriting for the CND brand.

Between 1995 and 2007, Rhonda’s leadership led to explosive expansion within the International Division, growing from an initial 4 markets to more than 65 in the span of 12 years.

Rhonda joined the beauty industry in 1982 as a licensed nail technician. She also has experience in salon management and ownership, enriching her current work.